Privacy Policy

At Karigaree Odisha Craftworks (OPC) Pvt. Ltd., we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.karigareeodisha.com or purchase our handcrafted products online.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

a. Personal Information
When you place an order, register for an account, or contact us, we may collect:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through payment gateways)

b. Non-Personal Information
We may collect non-identifiable data such as:

Browser type, device information, and IP address
Pages visited and time spent on our website
Cookies to improve browsing experience

2. How We Use Your Information

We use your data for purposes including:

Processing and fulfilling orders
Sending order confirmations, shipping updates, or service-related messages
Responding to your inquiries or customer service requests
Improving our website, products, and services
Sending promotional emails (only if you subscribe)

3. Cookies

Our website uses cookies to enhance user experience. Cookies help us analyze website traffic and customize content according to your preferences.
You can choose to disable cookies in your browser settings, but this may affect site functionality.

4. Data Security

We use secure servers, encryption, and trusted payment gateways (such as Razorpay or PayPal) to protect your personal data.
However, please note that no online platform is 100% secure. We cannot guarantee absolute security of your data transmitted over the internet.

5. Sharing of Information

We do not sell, trade, or rent users’ personal information.
We may share limited information only with trusted third-party service providers who assist in:

Payment processing
Shipping and logistics
Email communication or analytics

All such partners are obligated to keep your data confidential and secure.

6. Your Rights

You have the right to:

Access or request a copy of your personal data
Correct or update your information
Request deletion of your data (where applicable)
Withdraw consent for marketing communications

To exercise these rights, please contact us at info@karigareeodisha.com

7. External Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Updates will be posted on this page with the revised date.